Error Code Lookup

What error are you seeing?

Enter the HEX or ZIP code displayed on your device and we'll help you fix it.

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How to read your error code

M880 Error Code Display Guide

Contact us settings

Contact button label

Contact link (email or URL)

This is shown when an error code has remediation steps turned off.

Error codes

Upload CSV

CSV upload format: hex, zip, title, description, steps, shopUrl, shopLabel, active
Steps separated by | within the steps cell. Active column: true or false. Uploading an existing code (matched by HEX) will update it.

Add error code

HEX Code *

ZIP Code

Title / short description *

Full description

Remediation steps (one per line)

Each line becomes a numbered step shown to the customer.

Shop link URL (optional)

Shop link label (optional)

Displayed as a highlighted prompt with a link to your shop.

Show remediation steps to customers

When unchecked, customers see "Contact us" instead of the steps.

Admin access

Enter the admin password to continue.

Password

Incorrect password. Please try again.

Can't find your error code or need further assistance?